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Privacy Policy

Privacy Policy

Effective October 22, 2026

This policy explains how Concierge Dental Group, PLLC and its affiliated dental practices (together, "Concierge Dental Group," "we," "us") handle information we collect through this website and through our text messaging program.

Your dental and health information is protected health information under HIPAA. How we use and protect it is described in our Notice of Privacy Practices, which is available at any of our offices or on request. If this policy and the Notice of Privacy Practices ever differ about your health information, the Notice of Privacy Practices controls.

Information we collect

Information you give us. When you request an appointment, fill out a form, call, or text us, we collect what you provide, such as your name, phone number, email address, and the reason for your visit.

Information collected automatically. Like most websites, ours uses cookies and similar tools, including analytics and security services, to understand how the site is used and to keep it working and secure. Some of these tools are provided by marketing partners and may collect information about your visit, such as the pages viewed and the device and browser used, so that we can reach households in our area with information about our offices, including by mail.

How we use information

We use the information to respond to you, schedule and confirm appointments, send the messages you have agreed to receive, provide care, and improve this website.

How we share information

We do not sell your personal information. We share it only with service providers who help us run our practice (for example, our phone and text messaging provider and our scheduling systems), when required by law, or as described in our Notice of Privacy Practices.

SMS Disclosures

Consent: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-out Instructions: If you wish to be removed from receiving future communications, you can opt out by texting STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.

Our full text messaging terms are in our Terms & Conditions.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No website or transmission method is completely secure.

Children

This website is not directed to children under 13. A parent or guardian should contact us on a child's behalf.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it last changed.

Contact us

Questions about this policy: email info@conciergedentalgroup.com or call (716) 333-3333.

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Concierge Dental Group – Williamsville33 Melrose Rd, Williamsville, NY 14221
(716) 333-3333
Concierge Dental Group – Clarence5363 Transit Rd, Clarence, NY 14221
(716) 333-3333
Concierge Dental Group – North Buffalo2677 Delaware Ave, Buffalo, NY 14216
(716) 333-3333
Concierge Dental Group – West Seneca1084 Union Rd, West Seneca, NY 14224
(716) 333-3333
Concierge Dental Group – Orchard Park2799 Southwestern Blvd Ste 400, Orchard Park, NY 14127
(716) 333-3333